The chicken which is normally hot, was unfortunately cold and I think it was long past the time when it should have been thrown away and prepared fresh, but the time was changed by the cook. This is my second visit to your restaurant and I remember that the first one was also terrible, I didn’t leave a review then because I thought that sometimes there are bad days, but the second time convinced me that you are simply tragic and definitely some action needs to be taken,- (the chicken definitely shouldn't be waiting for fries and definitely not near the cash desk)
We’re truly sorry to hear about your experience at KFC Cavan - Lakeland Retail Park. It's disappointing to know that your chicken was not served at the proper temperature, and we understand how that could affect your meal. Thank you for bringing this to our attention, and we appreciate your patience during your previous visit. Your feedback is invaluable for us to improve, and we hope you might consider giving us another chance in the future.
